From Friday until today, I've had my Magical Vacation Planning training class at Disney University. This 5 day core class is designed to teach us everything we need to know as Vacation Planners. The core class is taught in a training lab at DU that is set up with the same computer systems that we use in the Vacation Planner booths.
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My training book for Magical Vacation Planning! |
We learned all about the selling process, the two computer systems that we use, and how to create every kind of ticket package that we sell! There are HUNDREDS! This isn't a normal ticket sales job. We have to figure out how we can find the best options for what the guests are looking for. It was a very long week filled with an enormous amount of information, but I feel very confident and prepared to begin my 5 days of on-the-job training in the booths at Epcot!
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On the way to one of my days of core class! |
I can't wait to take everything that I learned in Magical Vacation Planning and combine it with my own Disney knowledge to help my guests figure out what is best for their vacation! I know I haven't started at Epcot yet, but I can already tell that this is the perfect DCP role for me.
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I loved spending the week at Disney University! I mean, where else can you find an elevator with Walt and Mickey?! |
Really enjoying reading about your adventure Courtney!
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