Q&A

Answering the questions I received from my readers!

What is a normal day like in your job?
I clock-in, check out my key card, and then (for morning shifts only) go to our daily Genie Chat meeting. After that, we go to the bank out room to get our money and paperwork for the day, and then get our first booth assignment. Then it's time to start helping guests! I'll ask them questions to figure out what type of ticket or annual pass they need. Every single guest interaction is different, whether it's a sale or upgrade, a payment plan contract or a special event ticket, or even if it's just answering questions! On a normal 6 hour shift, I'll be in 3 different booths, and have my breaks after the first and second booth. Once I get bumped from the third booth, I bank out and then go home (or, to a park...!).

How are your hours, job wise?
The hours in my role are wonderful because I have plenty of time to play, too! On the program, we are guaranteed to be scheduled 30 hours a week. I am usually scheduled between 30-32 hours a week as a Vacation Planner. I know a lot of roles get scheduled more hours per week. It also depends on what park you work in, and the time of year. I love my hours because I usually work 6 hour shifts, either in the mornings or afternoon/evenings, giving me the rest of the day and/or night to play in the parks!